FAQ

Do you travel?

Yes. We would absolutely love to travel with you anywhere you want to bring us!

How much is your retainer to book our date with you?

We require a 25% deposit to take your wedding date off of our calendar and hold that day just for you.

When will we receive our gallery and film?

Galleries typically take between 8-10 weeks to deliver. This can fluctuate in the busy season to 10-12 weeks and up to but not beyond 90 days.

Films being more labour intensive will take 11-12 weeks and up to but not beyond 90 days.

What’s included in my wedding Collection?

We understand no two weddings are the same, for that reason we offer multiple offerings with varying times of coverage so that we can tailor your wedding to your specific day. Ask about our wedding offerings guide and we’ll email one to you.

Included in all collections depending on types of coverage*

-Online digital gallery for the delivery of images

-Digital download link for the delivery of your film

-Personal printing rights

-Access to our recommended vendors list upon request

- One year of completed gallery and/or film security in the event yours is

lost or damaged

How do you handle awkwardness in front of the camera?

We have seen hundreds of couples and the one thing that connects them all is how much they love their partner, we gently redirect your focus back towards the person you are there with, your safe space and comfort zone. Also we enjoy hanging out with our couples and a lot of the frames you find of ours are from us genuinely just hanging out and being apart of the celebration and not directing or imposing the process of documentation onto you. We are always there to help however if you need help posing.

How do you maintain flow of the day?

We are there to document events as they unfold naturally and authentically, We strongly encourage you to hire and planner/coordinator as we can not replace the expertise they bring to the day. Please feel welcome to ask us who we recommend and we’ll gladly share our recommend vendors list with you.